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Terms and Conditions

Customer Returns

Any faulty or incorrect item will be replaced completely free of charge. If goods are cancelled prior to dispatch a full refund will be given including carriage charges. Goods already dispatched can be returned at the customer's expense. Good's must be returned within 14 days of delivery unused and in the original undamaged packaging. A full refund excluding the original carriage will be given once the goods have been received and checked.
Please contact us prior to returning goods. When returning goods we recomend you use an insured and recorded service.

Deliveries

We offer a six day a week delivery service which is fast and convenient covering all SO (Southampton) post codes.

Delivery Charge:

  • All SO50, SO51, SO52, SO53 post codes FREE. No weight or size limit.
  • All other SO post codes £4.50. No weight or size limit.
  • For most other UK address we use Parcelforce and the standard charge is £5.00 per order up to 10kg for mainland UK.
  • Orders over £50 and up to 10kg in weight are delivered FREE to mainland UK.
  • For orders over 10kg, outside the SO post code area, please contact us. 

Unfortunately we are unable to deliver any item listed in the Parcelforce prohibited and dangerous goods list outside the SO post codes. 

For any other delivery requirements please contact us for a quote.

Privacy Policy

When you make a purchase all information received from you is treated as fully confidential. We do not release any customer information to third parties other than our appointed carriers.

Proof of Age

If an item for sale is covered by an age restriction, by placing an order you are declaring that you are over the required age to purchase the said item.